Introduction
At Naori Tours, we are committed to delivering your orders safely and on time. This Shipping Policy outlines our shipping practices, timelines, and terms for customers worldwide.
Shipping Locations
We ship worldwide. Delivery is available in most regions, including remote areas, depending on our courier partners’ coverage.
Processing Time
All orders are processed within 1–3 business days after order confirmation. You will receive a confirmation email once your order has been shipped.
Shipping Time
Estimated delivery times vary by destination:
- Local deliveries: 3–5 business days
- International deliveries: 7–15 business days
Delays may occur due to customs clearance, holidays, or unforeseen courier issues.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order size. Some promotions may offer free shipping—these will be clearly stated on the website or during checkout.
Cash on Delivery (COD)
We accept Cash on Delivery as our only payment method. Please ensure someone is available at the delivery address to receive the package and make the payment.
Order Tracking
Once your order is shipped, we will send you a tracking number via email or SMS, allowing you to monitor your shipment in real-time.
Customs and Duties
For international orders, customs duties or import taxes may apply depending on your country’s laws. These charges, if any, are the responsibility of the customer.
Delivery Issues
If your order is delayed or missing, please contact us at [email protected] with your order number. We will coordinate with the courier service to resolve the issue.
Incorrect Address
Please ensure your delivery information is accurate when placing an order. Naori Tours is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Contact Us
For questions regarding shipping, delivery times, or tracking, reach out to us at [email protected].